Key Responsibilities

• Monitor and manages store staffing levels to ensure partner development and talent acquisition to achieve and maintain store operational requirement.

• Responsible to maintain good and profitable Cost of Goods, labor cost and controlling product damages according to guideline by Finance department.

• Executes store operational policies and procedures, including those for cash handling and safety and security to ensure the safety of all team member during each shift.

• Setting goals for the work group, developing organizational capability, and modelling how work together.

• Conduct ROR (Review of Operations Risks) on food safety, SOPs, product quality and health risks to ensure compliance to required standards.

Requirements

• Relentless focus on customer, understands what customer wants and how to deliver the experience.

• Listens and communicates well with others within and outside of BR. Creates a team environment that is positive and productive.

• Takes personal responsibility to do the right thing. Adapts quickly to change and makes timely, thoughtful decisions.

• Understands to drive overall business success and is accountable to prioritize and deliver quality results.

• Lead with trust, commitment, coach and develop junior staff.

• Holds a diploma in Hotel Management or its equivalent with 2 years of experience in operations management in F&B or food service industry.

• Articulate and able to communicate effectively across all functions and levels.

• Demonstrate leadership in managing teams and sales/achievement driven.